BackInTheSaddle
Aug 26, 10:00 AM
A lot of it is perception...if you don't get a defect, the product is great. But as the chairman of Matsushita (Panasonic) once observed about product quality, no matter how high your standards are, for the person getting a problem unit, your quality is 100% defective. I'm paraphrasing, but that's the essence of it. There are more people buying Apple computers today than ever before, so there will be a much larger volume of problems.
I've had great experiences with Applecare so far, only one instance where I felt the person was reading his answers off a cue card. If I talk to an engineer, I get someone who knows the product, understands the problem I'm explaining and is actually able to solve the problem, in American English so far, thank God. Don't know what tech support is like for those folks outside of the USA and Canada, but Apple gets a big thumbs up from me. (That doesn't apply to .Mac however; Apple REALLY needs to improve support there.)
And for my money, Dell and Toshiba could learn a thing or two from Apple on how to provide tech support.
I've had great experiences with Applecare so far, only one instance where I felt the person was reading his answers off a cue card. If I talk to an engineer, I get someone who knows the product, understands the problem I'm explaining and is actually able to solve the problem, in American English so far, thank God. Don't know what tech support is like for those folks outside of the USA and Canada, but Apple gets a big thumbs up from me. (That doesn't apply to .Mac however; Apple REALLY needs to improve support there.)
And for my money, Dell and Toshiba could learn a thing or two from Apple on how to provide tech support.
Micjose
Apr 25, 01:45 PM
lol, i think the people are just cashing in ;)
bokdol
Aug 18, 09:48 AM
you take everything east of kansas and i will take the western region of the usa
when we have enough money, i can go raid asia and australia/new zealand for old G5s and you can go after europe and the middle east
when we are done we will be rich and could sit on the same oil board as bin laden, dick cheney, and several of the bush family members
and based on who is taller, one of us could be dr. evil and the other one will be mini me
sound good?
damn and i wanted asia... ahh but europe wont be too bad. damn it i am 5'7 so i might end up with the short end of the stick.
when we have enough money, i can go raid asia and australia/new zealand for old G5s and you can go after europe and the middle east
when we are done we will be rich and could sit on the same oil board as bin laden, dick cheney, and several of the bush family members
and based on who is taller, one of us could be dr. evil and the other one will be mini me
sound good?
damn and i wanted asia... ahh but europe wont be too bad. damn it i am 5'7 so i might end up with the short end of the stick.
iJohnHenry
Mar 20, 10:21 AM
This should all go public.
But they have worked so hard, all these decades, to diminish the "one man, one vote" to something much less than that.
Won't you think of their children, and reconsider?
:rolleyes:
But they have worked so hard, all these decades, to diminish the "one man, one vote" to something much less than that.
Won't you think of their children, and reconsider?
:rolleyes:
pherplexed
Jul 27, 10:11 AM
wasn't this announced last friday? (http://www.macrumors.com/pages/2006/07/20060721145043.shtml)
swingerofbirch
Aug 7, 07:07 PM
I have two questions.
Do you think that one of the top secret features they didn't show was a unified interface? Because the UIs they showed looked just as hodge-podged as Tiger, ie iCal and Finder still brushed metal and Mail is still plastic. They talk about Microsoft copying Aqua, but I can't think of one app that is aqua anymore! What does Aqua look like?
Second, did the developers get a beta of Leopard? If so, won't we be hearing about whatever top secret features they didn't show? Surely one of the 4200 is a snitch!
Do you think that one of the top secret features they didn't show was a unified interface? Because the UIs they showed looked just as hodge-podged as Tiger, ie iCal and Finder still brushed metal and Mail is still plastic. They talk about Microsoft copying Aqua, but I can't think of one app that is aqua anymore! What does Aqua look like?
Second, did the developers get a beta of Leopard? If so, won't we be hearing about whatever top secret features they didn't show? Surely one of the 4200 is a snitch!
sunfast
Aug 17, 09:07 AM
If you buy a Xeon 5160 (3.0GHz) at the moment they are �570. Apple are charging �530 to upgrade from Xeon 5150 (2.66GHz) to the Xeon 5160. Bearing in mind that you can probably sell the original 2.66Gz chip for around �300, it would be cheaper to buy the lower spec Mac Pro and upgrade yourself.
Forgive the � for those that think in $.
Aren't there 2 chips though?
Forgive the � for those that think in $.
Aren't there 2 chips though?
Kane.Elson
Jul 29, 03:42 AM
Love this news. Just what I was expecting and one of the main reasons to have waited for Core 2 Duo mobile Macs. :)
Ahh the rewards of waiting.
The performance increase and the 64-bit sounded good but this just makes me grin about the fact that I waited. I can never get enough battery life.
Ahh the rewards of waiting.
The performance increase and the 64-bit sounded good but this just makes me grin about the fact that I waited. I can never get enough battery life.
milozauckerman
Jul 14, 02:54 PM
Without a doubt. And in keeping with long tradition, the "less expensive" name-brand PC will mysteriously come with less (ports, software, even speed if Netburst lingers) than the Mac
I'm talking about Core2 Duo machines - either Conroe or Woodcrest.
Ports? My G5 tower had no more ports than any other PC I've seen. My current CD iMac actually lacks any kind of high-speed port for external hard-drives or burners.
Software? OK, I know it's supposed to be a selling point, but there's not a damn thing outside of iTunes I use in iLife enough to justify hardware prices at any level. They're nice freebies, but I happily pay the Apple Tax to have an OS that works with me rather than against me. Unquestionably worth it, but I'm not going to pretend that I'm getting good value in the (theoretical) hardware.
I think I know what the apologists will say - no one else will offer Woodcrest in a low-end pro machine, they'll use Conroe. And yeah, that's probably true, but for a reason - there's no reason to put Woodcrest in the low-end tower offering, aside from a desire to perpetuate the artifical line distinctions. Which isn't going to cut it in the Intel world.
I'm talking about Core2 Duo machines - either Conroe or Woodcrest.
Ports? My G5 tower had no more ports than any other PC I've seen. My current CD iMac actually lacks any kind of high-speed port for external hard-drives or burners.
Software? OK, I know it's supposed to be a selling point, but there's not a damn thing outside of iTunes I use in iLife enough to justify hardware prices at any level. They're nice freebies, but I happily pay the Apple Tax to have an OS that works with me rather than against me. Unquestionably worth it, but I'm not going to pretend that I'm getting good value in the (theoretical) hardware.
I think I know what the apologists will say - no one else will offer Woodcrest in a low-end pro machine, they'll use Conroe. And yeah, that's probably true, but for a reason - there's no reason to put Woodcrest in the low-end tower offering, aside from a desire to perpetuate the artifical line distinctions. Which isn't going to cut it in the Intel world.
NY Guitarist
Apr 5, 08:47 PM
Everything else you said is all well and good, but why on earth would anyone need to download a 4K movie?
4K is coming sooner than later. Youtube has 4K media, of course it looks bad because of the YT compression penalty.
4K displays are coming too, both computer monitors and home theater.
4K is coming sooner than later. Youtube has 4K media, of course it looks bad because of the YT compression penalty.
4K displays are coming too, both computer monitors and home theater.
KnightWRX
Apr 7, 09:36 AM
You make it seem like intel told apple they can't use the sb chips unless they use the IGP, which is obviously false.
It's not false per say, at least not 100%. Of course, graphics in such systems are usually IGPs, but before the Core iX line of processors, anyone could license and build chipsets for these processors and include a different IGP than Intel did. Intel however refused to license this for the new processors, including the SB line and thus nVidia who was making chipsets could not produce an IGP for the new platform.
So yes, essentially Intel told Apple they had to use the 3000 HD as an IGP, where before, Apple was using nVidia's tech. There was even a massive lawsuit about all of this, between Intel and nVidia which ended with nVidia stepping out of the chipset business alltogether.
So the poster you were replying to wasn't 100% wrong at all. It is in fact a testament to Intel's incompetence how all of this was handled, since an old MBA with a 320m outpaces new SB machines that have a much more powerful CPU in graphics performance.
It's not false per say, at least not 100%. Of course, graphics in such systems are usually IGPs, but before the Core iX line of processors, anyone could license and build chipsets for these processors and include a different IGP than Intel did. Intel however refused to license this for the new processors, including the SB line and thus nVidia who was making chipsets could not produce an IGP for the new platform.
So yes, essentially Intel told Apple they had to use the 3000 HD as an IGP, where before, Apple was using nVidia's tech. There was even a massive lawsuit about all of this, between Intel and nVidia which ended with nVidia stepping out of the chipset business alltogether.
So the poster you were replying to wasn't 100% wrong at all. It is in fact a testament to Intel's incompetence how all of this was handled, since an old MBA with a 320m outpaces new SB machines that have a much more powerful CPU in graphics performance.
blakbyrd
Aug 5, 04:07 PM
Reposting my prediction from another thread:
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LONG, CURLY HAIRSTYLES, 2011
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Bill McEnaney
Apr 27, 12:39 PM
I now know that the certificate is a copy, and no, I don't trust President Obama.
cloudnine
Aug 25, 04:35 PM
Over the years I have bought a lot of computers for my business from a lot of different venders. To be honest Apple hardware support has never impressed me! :mad: I have actually had much better support from Dell than from Apple.
As far as .Mac goes it is one of the most poorly supported systems I have ever used in my life. They have a lousey limited faq sheet, common problems, email support is pitiful, and they don't take voice support. .Mac is a joke for $100.00 a year.
In general Apple's entire help system in OS X sucks. Searchs within the context of an application gives you all kinds of crap from every application on the system. Also there is no depth to the system. If your problem isn't the most elementary problem possible (99% of which you can figure out yourself) then it won't be in any of the help files.
Just out of curiosity... what kind of problems could you possibly have with .mac? I mean, I've never had any email problems, Setting it up in Mail is as simple as possible... the online interface is simple...
I dunno... hearing people complain about customer service regarding .mac seems funny to me. What types of problems have you had with it?
Granted, there are problems with the mac hardware. but till date, I've found apple tech support excellent. They have always replaced my hardware with no questions asked. In fact, they replaced my whole LCD screen on my 3 year old powerbook just because of a white spot.
I wish I had such luck. Apparently if you have a 15" powerbook, they'll replace that display with no questions asked. I have a 12" powerbook without a single scratch on it that i treat like a baby... but apparently it's my fault because i put too much pressure on it... even though i use a sleeve in a cushioned pocket of a cushioned bag. o_O
ergh. :mad:
As far as .Mac goes it is one of the most poorly supported systems I have ever used in my life. They have a lousey limited faq sheet, common problems, email support is pitiful, and they don't take voice support. .Mac is a joke for $100.00 a year.
In general Apple's entire help system in OS X sucks. Searchs within the context of an application gives you all kinds of crap from every application on the system. Also there is no depth to the system. If your problem isn't the most elementary problem possible (99% of which you can figure out yourself) then it won't be in any of the help files.
Just out of curiosity... what kind of problems could you possibly have with .mac? I mean, I've never had any email problems, Setting it up in Mail is as simple as possible... the online interface is simple...
I dunno... hearing people complain about customer service regarding .mac seems funny to me. What types of problems have you had with it?
Granted, there are problems with the mac hardware. but till date, I've found apple tech support excellent. They have always replaced my hardware with no questions asked. In fact, they replaced my whole LCD screen on my 3 year old powerbook just because of a white spot.
I wish I had such luck. Apparently if you have a 15" powerbook, they'll replace that display with no questions asked. I have a 12" powerbook without a single scratch on it that i treat like a baby... but apparently it's my fault because i put too much pressure on it... even though i use a sleeve in a cushioned pocket of a cushioned bag. o_O
ergh. :mad:
MacRumors
Aug 11, 10:05 AM
http://www.macrumors.com/images/macrumorsthreadlogo.gif (http://www.macrumors.com)
Despite being uncharacteristic of the secretive Steve Jobs we have grown to know, AppleInsider reports that the Apple CEO has been boasting about Apple's upcoming phone offering (http://www.appleinsider.com/article.php?id=1959) to his inner circle. Apparently, Steve's own excitement over the product has lead him to produce a few "zealous ramblings" dating back as early as this past spring.
AppleInsider also offers a little more information (although cryptic) on the characteristics of the phone.
One person familiar with the ongoings believes the Apple cofounder has commissioned the release of cell phone prototypes to at least two potential OEM manufacturing partners in recent months. Current designs are said to conform to Apple's integrated model and leverage its tightly-knit digital media franchises, that person added.
In addition, AppleInsider quotes a source who states that the phone is indeed set to launch "earlier than some people may be expecting, in the form of a 'big bang' introduction that will catch even some insiders off-guard." ThinkSecret has previously stated that the phone has seen delays (http://www.macrumors.com/pages/2006/03/20060330174059.shtml) that could set it back as far as next year, whereas Engadget has recently stated that the phone could arrive as early as this month (http://www.macrumors.com/pages/2006/07/20060729213347.shtml).
Despite being uncharacteristic of the secretive Steve Jobs we have grown to know, AppleInsider reports that the Apple CEO has been boasting about Apple's upcoming phone offering (http://www.appleinsider.com/article.php?id=1959) to his inner circle. Apparently, Steve's own excitement over the product has lead him to produce a few "zealous ramblings" dating back as early as this past spring.
AppleInsider also offers a little more information (although cryptic) on the characteristics of the phone.
One person familiar with the ongoings believes the Apple cofounder has commissioned the release of cell phone prototypes to at least two potential OEM manufacturing partners in recent months. Current designs are said to conform to Apple's integrated model and leverage its tightly-knit digital media franchises, that person added.
In addition, AppleInsider quotes a source who states that the phone is indeed set to launch "earlier than some people may be expecting, in the form of a 'big bang' introduction that will catch even some insiders off-guard." ThinkSecret has previously stated that the phone has seen delays (http://www.macrumors.com/pages/2006/03/20060330174059.shtml) that could set it back as far as next year, whereas Engadget has recently stated that the phone could arrive as early as this month (http://www.macrumors.com/pages/2006/07/20060729213347.shtml).
wmmk
Jul 14, 03:09 PM
... and the other one HD-DVD! :eek: ;) :D
:dools: whoa, that'd be lovely. would they both also accept normal DVDs and CDs?
:dools: whoa, that'd be lovely. would they both also accept normal DVDs and CDs?
bigbossbmb
Aug 19, 08:19 PM
That's why I'm waiting until December 10 to mail in my Crossgrade form and DVD. I wanted to get all the updates until the offer expires December 20 on the install DVDs I get with my Crossgrade. Thanks for pointing out that detail. :)
I really doubt that they are going to put the new updates onto the crossgrade discs. I just got mine and it didn't include the 5.1.1 update...maybe a 5.2 update would be different. But I don't think it is really a reason to wait.
I really doubt that they are going to put the new updates onto the crossgrade discs. I just got mine and it didn't include the 5.1.1 update...maybe a 5.2 update would be different. But I don't think it is really a reason to wait.
ccrandall77
Aug 11, 02:47 PM
I am sorry, but it is... 150 million people is a small market compared to the other +6 billion people. Europe alone is more than 700 million people...
Well only about 1.25bil out of the +6 actually have cell service and I'd suspect only about 300mil in Eurpoe use cell phones (according to internetworldstats.com estimates 291mil in Europe use the internet... I'd assume cell usage is similiar).
And factor in that the US, Canada and many of the other countries with CDMA service are amongst the most wealthy in the world. Those +150mil customers are nothing to sneeze at.
Well only about 1.25bil out of the +6 actually have cell service and I'd suspect only about 300mil in Eurpoe use cell phones (according to internetworldstats.com estimates 291mil in Europe use the internet... I'd assume cell usage is similiar).
And factor in that the US, Canada and many of the other countries with CDMA service are amongst the most wealthy in the world. Those +150mil customers are nothing to sneeze at.
CaoCao
Feb 28, 07:08 PM
That's not being exclusionist.
Rape and paedophilia are bad no matter who does them.
It would be exclusionist to say:
"Rape and pedophilia are bad for everyone except for Catholics"
Oh wait...
Do you realize how incredibly rare paedophilia is? Also the Media is stupid and uses the wrong words intentionally. Truth, outright slanderous lies, what's the difference if it sells copies eh?
Rape and paedophilia are bad no matter who does them.
It would be exclusionist to say:
"Rape and pedophilia are bad for everyone except for Catholics"
Oh wait...
Do you realize how incredibly rare paedophilia is? Also the Media is stupid and uses the wrong words intentionally. Truth, outright slanderous lies, what's the difference if it sells copies eh?
Arcus
Apr 25, 04:26 PM
TThis is so incredibly stupid, it's mind-numbing. All because a couple whistle-blowers decided to point out the obvious, to detract from Apple's quarterly sales and earnings announcement. Anyway, the lawsuit is completely flawed. I'm all for privacy, I love privacy. I'm an iOS developer and I know about the location tracking in iOS. Not that big of deal, in fact, if you answer "no" to the prompts when the phone asks if it's OK to use your current location, then nothing is sample, tracked or stored.
Luckily I got your post before you deleted it. On the:
Not that big of deal, in fact, if you answer "no" to the prompts when the phone asks if it's OK to use your current location, then nothing is sampled, tracked or stored.
That is so wrong I doubt you are even a developer.
Luckily I got your post before you deleted it. On the:
Not that big of deal, in fact, if you answer "no" to the prompts when the phone asks if it's OK to use your current location, then nothing is sampled, tracked or stored.
That is so wrong I doubt you are even a developer.
Frobozz
Mar 31, 02:38 PM
The best way to achieve a user friendly platform is to control it. Period. And since we know Google can't possibly be naive enough to think Android would really be "open," one can conclude this was planned. If you gain enough steam, you can start getting hardware vendors reliant on your platform. At which point, you tighten the strings to create a consistent and satisfying user experience.
I have used Honeycomb. There are nice features to it, just as there are nice features to Android. But I felt like I had to "learn" Android. I have never felt that way with iOS. Although advanced features can be opaque, the navigation and interaction model are intuitive and simple. They are based on real world gestures and interactions. That makes the learning curve less severe. Android doesn't really do this. It attempts to shove desktop metaphors and all the mess that comes with it. User's don't want to interact with the file system. They don't want to have to have 3 or 4 ways to achieve the same tasks; case in point, application switching. And, just like windows, everything seems to be buried under a pile of menus.
Google hasn't figured out UI design yet. They don't know how to conceptualize an experience FIRST, and implement features later. They are talented developers, but they don't understand users yet. I have confidence they will get there over time, however.
I have used Honeycomb. There are nice features to it, just as there are nice features to Android. But I felt like I had to "learn" Android. I have never felt that way with iOS. Although advanced features can be opaque, the navigation and interaction model are intuitive and simple. They are based on real world gestures and interactions. That makes the learning curve less severe. Android doesn't really do this. It attempts to shove desktop metaphors and all the mess that comes with it. User's don't want to interact with the file system. They don't want to have to have 3 or 4 ways to achieve the same tasks; case in point, application switching. And, just like windows, everything seems to be buried under a pile of menus.
Google hasn't figured out UI design yet. They don't know how to conceptualize an experience FIRST, and implement features later. They are talented developers, but they don't understand users yet. I have confidence they will get there over time, however.
Hamish
Apr 11, 10:36 PM
Looking forward to the new final cut studio.
if apple is smart they will allow access to individual parts of the suite
as seperate Mac App Store downloads.
If it were possible to buy apple Motion on it's own I think many existing After Effects would be very happy to have something else to play with that can take adavantage of their hardware and deliver some fun realtime workflows...
it could be a halo product for such editors as well to end up using the whole suite...
I bought motion for 300 when it used to be sold individually, and I have spent a tonne of money since simply because I love that product.
do it apple. please.
if apple is smart they will allow access to individual parts of the suite
as seperate Mac App Store downloads.
If it were possible to buy apple Motion on it's own I think many existing After Effects would be very happy to have something else to play with that can take adavantage of their hardware and deliver some fun realtime workflows...
it could be a halo product for such editors as well to end up using the whole suite...
I bought motion for 300 when it used to be sold individually, and I have spent a tonne of money since simply because I love that product.
do it apple. please.
MattInOz
Apr 5, 09:31 PM
I doubt Apple will ship a new version of FCP before they ship lion, there are simply no real video editor APIs in Snow Leopard that are capable of 64 bit, QT Kit is a joke.
HOWEVER, according to the developer page for Lion there will be a brand new A/V API in Lion that will be 64 bit and FCP will most likely be written in that.
I guess they could back port the entire API to Snow Leopard, but I wouldn't count on it.
There is little to no technical reason the new framework couldn't run on Snow Leopard as a private API embedded with the final cut release. If the framework you mean is AV Foundation then they don't need to backport it all. It's Not a "New" API it's been running on the iOS branch of OSX for a few years now. So Snow Leopard shouldn't be much of an issue, it's just a matter of tying it in to GCD and the other low level fun stuff SL brought online. It doesn't sound like there is anything in Lion that will mean it will work different at those low levels to stop it working.
Remember Apple owns both the OS and FCP. The low level video boffins at Apple seem to have been working all along to get the framework read for this release. The suggestion that in a company as small as Apple that a team developed the AV foundation without the FCP people knowing about it till the last minute is kind of ridiculous.
HOWEVER, according to the developer page for Lion there will be a brand new A/V API in Lion that will be 64 bit and FCP will most likely be written in that.
I guess they could back port the entire API to Snow Leopard, but I wouldn't count on it.
There is little to no technical reason the new framework couldn't run on Snow Leopard as a private API embedded with the final cut release. If the framework you mean is AV Foundation then they don't need to backport it all. It's Not a "New" API it's been running on the iOS branch of OSX for a few years now. So Snow Leopard shouldn't be much of an issue, it's just a matter of tying it in to GCD and the other low level fun stuff SL brought online. It doesn't sound like there is anything in Lion that will mean it will work different at those low levels to stop it working.
Remember Apple owns both the OS and FCP. The low level video boffins at Apple seem to have been working all along to get the framework read for this release. The suggestion that in a company as small as Apple that a team developed the AV foundation without the FCP people knowing about it till the last minute is kind of ridiculous.
cmaier
Apr 19, 06:16 PM
After reading some of the lawsuit, I had to post this..
Proof that Samsung ripped off Apple's rip off of Delicious Library?
Proof that Samsung ripped off Apple's rip off of Delicious Library?