Module 5 | middleton8845

When you work in the field of instructional technology, it is always someone that will resist a new technology that you may suggest for implementation.  About 3 years ago, my school moved from WebCT to Blackboard.  There were many reasons why the switch was made.  First and far most, Blackboard bought WebCT and the service level support would end soon.  So we have three choices, move to Blackboard, keep WebCT with no support or move to another LMS.  We choose to move to Blackboard.

The implementation was planned and how the move would take place was communicated to faculty and staff well in advance.  Regardless of how the implementation was communicated we had a couple of faculty that resisted until the end.  They didn't want to move and didn't understand why service level support was so important.

I worked with each faculty member that resisted individually.  I helped them learn how to use the new system and I also helped them transition their old courses to the new system.  All in all I found that it wasn't the move that frightened those that resists; they lacked the confidence needed to learn the new technology.  By working one-on-one with those that resisted, I was able to build their confidence, establish relevance and gain their attention.  Unknowingly I used Keller's ARCS model (Attention, Relevance, Confidence and Satisfaction ) to help motivate the staff (Driscoll, 2005).

Reference
Driscoll, M. P. (2005). Psychology of learning for instruction (3rd ed.). Boston: Pearson Education, Inc.

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https://moonsprite1031.wordpress.com/

http://klmiddleton.blogspot.com/